• 14-Jul-2017 to 12-Sep-2017
  • - Information Technology
  • Lexington, NC, USA
  • Full Time

About Vitacost:  Vitacost. is a leading online retailer of health and wellness products, including dietary supplements such as vitamins, minerals, herbs and other botanicals, amino acids and metabolites, as well as cosmetics, organic body and personal care products, pet products, sports nutrition and health foods. We sell these products directly to consumers through our website, .  Vitacost strives to offer its customers the broadest selection of healthy living products, while providing superior customer service and timely and accurate delivery.

Vitacost is part of Kroger, a $100+ billion dollar company poised to greatly enhance and grow on-line experiences worldwide!  Future opportunities abound!

Position Summary: 

IT Ops Support Administrator Jr is responsible for first level support of all technology systems.

Must be able to work Monday - Thursday 6:00 PM to 4:30 AM 


Essential Duties and Responsibilities:

  • Configure and maintain all IT related devices and inventory including, but not limited to, workstations, network devices, and peripherals.
  • Maintain network devices including scanners, printers, and workstations
  • Monitor all IT related office equipment including print cartridges, print stock), and maintenance kits
  • Provide IT support to entire enterprise, generally during nights and weekends
  • Effectively communicate with hardware and software providers to ensure support in the post go-live environment
  • Assist other Team members with duties as directed by Team Lead/Director.
  • Effectively communicate with IT Operations personnel
  • Perform daily data verification to ensure all systems are in sync and data is properly maintained, including inventory and order related transactions
  • Provide front line support for backup solutions deployed in the enterprise
  • Execute batch jobs, scripts and perform analysis on resulting data
  • Collaborate with IT Operations Business Analysts to enhance existing systems and develop and test new systems designed to improve operations
  • Support off-shore development efforts including remote access and permissions issue resolution


  • Working knowledge of basic networking protocol, including wireless security
  • Expertise with Windows desktop support
  • Expertise in supporting Windows Desktop Operating Systems
  • Familiarity with batch processing, scripting and ad hoc queries
  • Wireless and Wired network support of Cisco Devices
  • Experience or knowledge of Virtualization platforms such as VMware vCenter/vSphere a plus
  • Experience or knowledge of Virtualization platforms such as VMware Horizon View (VDI platform) a plus
  • Windows Server 2008/2012
  • Windows Desktop Operating systems
  • Windows Office suite
  • Wyse Thin Clients


This position has been closed and is no longer available.


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